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SupportOverview

Support

Get help with Reizor Hosting services.

Contact Support

Our support team is available 24/7 to help you.

Email Support

Discord

The fastest way to get support from our team. Join our Discord server here .

Support Tickets

Create a support ticket via our ticketing system here .

Frequently Asked Questions

Billing & Plans

Q: Can I upgrade my plan at any time?
A: Yes, you can upgrade your plan at any time by making a support ticket  from your billing dashboard .

Q: What payment methods do you accept?
A: We accept all major credit cards, and PayPal.

Technical Support

Q: Do you provide backups?
A: Yes, we perform backups 4 times per day of the filesystems of every one of our nodes, and you can also set up custom schedules to create your own backups via our panel backups system, up to the limit defined by your backup plan

Q: Which regions are available?
A: We have servers in:

  • US East (New York City, NY)
  • US Central (Dallas, TX) (VPS Only)
  • EU West (Coventry, UK)
  • EU Central (Falkenstein, Germany)

Service Status

Check our current service status at status.reizorhosting.com 

Community

Join our community to connect with other users:

Report a Bug

Found a bug with our docs site? Please report it via Discord  or by contacting our support team.

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